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Privacy & Policy

Here at COH Baines Ltd, we are committed to maintaining your privacy and maintaining the security of any personal data which we receive from you.

We are committed to responsible data management and subscribe to the principles of data protection legislation in the United Kingdom, specifically the General Data Protection Regulations and the Information Commissioner’s Office.

GDPR (General Data Protection Regulations)

The information we acquire from you, both on our website and through other contact, such as telephone calls and email correspondence, is processed under a legal basis of Legitimate Interests to assist us in offering our business to you. We store and process only data that is necessary to offer our products and services, including, but not limited to:

-       Name

-       Address

-       Contact details, such as email address, telephone number, etc.

-       Purchase history (item’s you have bought from us in the past or items we have purchased from you, along with associated quantities and prices)

-       Bank details

All information is stored securely and is not accessible to anyone outside of our organisation, nor will it be used for any purposes beyond the scope of our business with yourselves.

Should you wish to know what data we hold regarding yourself, or would like anything amended, corrected or erased, or should you have any objections to us using your data as described above, please contact us and we will assist you in your request.


Each web page access is recorded in a log file. The contents of the log file can be analysed to determine how many visitors we serve, what pages they look at most, and from where they connect. This information is not shared with anyone outside our organisation.

We do not store credit card details nor do we share customer details with any 3rd parties.



On 26 May 2012 the UK’s Information Commissioner’s Office (ICO) imposed an EU directive designed to protect internet users’ privacy.

The law says that sites must provide clear and comprehensive information about the use of cookies - small files which allow a site to recognise a visitor’s device.

It says website managers must:

  • • Tell people that the cookies are there
  • • Explain what the cookies are doing
  • • Obtain visitors’ consent for cookies on their device

Please be advised that we only use cookies to track users as they add goods to their shopping basket. Shopping carts cannot run without the use of cookies in their current design so we have no other option.

Please be advised that by using our shopping cart facilities you give your consent to our use of cookies to maintain the items in your shopping cart and allow you to check out correctly.

Google™ Analytics

This site runs Google™ Analytics and as such collects information on visitors to the site such as:

  • • geographical location of visitor’s server
  • • time of visit
  • • time spent during visit
  • • pages viewed
  • • browser and operating system used
  • • keywords used to find the site
  • • whether a sponsored link was used
  • • whether the visitor has been to the site before

In fact there is a great deal of information, however none of it identifies you as an individual.

For more information on what Google™ Analytics collects please go to Google Privacy Centre

Please Contact » us if you have any queries.

May 24th 2018